Shipping & Returns/Exchanges

Start a return or exchange on our portal.

We want you to love what you've spent your hard earned money on and make the process easy for you. We've made this as simple as possible for our customers by partnering with Redo Returns. By purchasing "unlimited returns and exchanges" at checkout for $1.98, you won't have to sweat the process. You can exchange and return an item as many times as you'd like until we get it right. If you do not purchase this option at checkout, you'll be charged $7.00 for a return label. Without question, we’ll accept any unwashed or unworn items for returns and/or exchanges within 30 days of your original purchase. Your return or exchange will not be accepted if the clothing is returned in poor shape - looks worn, is excessively wrinkled, contains excessive human or animal hair, or is poorly packaged. 

If the returns process stumps you, drop us a note at lifelong@deviumusa.com with “RETURN” as the subject, and we’ll get things sorted out right away.

 

Please keep in mind that your exchange or return may take a few days to get in our hands again. We will do our best to handle any exchanges/returns within 24 hours of receiving. 

U.S. Shipping

We’re proud to offer free standard shipping to all 50 states on Devium orders of $125 or more. For orders less than that, shipping is a flat $8.95. 

International Shipping

We now offer international shipping on all orders. Simply enter your mailing address and select your preferred form of shipment at checkout. 

Please note that duties, taxes and carrier brokerage fees are strictly enforced, and are not included in the order amount at checkout. These will be assessed upon delivery by the postal carrier, and must be paid by the order recipient. If duties are declined and the package is sent back to us we will not refund your shipping and may apply a restocking fee up to $100.